The role entails providing customer service in a food and beverage establishment. The duties associated with this position include taking orders, delivering meals, and ensuring customer satisfaction. For example, personnel in this role might explain menu items, process payments, and address customer inquiries or concerns promptly.
This position is vital for restaurant operations, contributing directly to the guest experience and influencing revenue. Historically, servers have been a cornerstone of hospitality, adapting to evolving dining customs and expectations. Effective service enhances customer loyalty and supports a positive reputation for the establishment.